Sub-processors
The third parties that help us run FieldSummit, what they do and where.
Effective October 28, 2026. Last updated November 5, 2026.
This page identifies the third parties used by FieldSummit and distinguishes our service providers and sub-processors from services that process information under their own terms. Our sub-processors are subject to contractual protections for the information they process for us. Google Maps Platform and services you choose to connect are described separately below. See our Privacy Policy and Data Processing Addendum for more.
Before we add or replace a sub-processor that will process Customer Data, we will update this page and tell account holders by email or in the app at least 30 days in advance, as described in our Data Processing Addendum.
Service providers
- Cloudflare, Inc. Purpose: hosts and delivers this website, protects it from attacks, runs the demo request and contact form handler, stores form submissions, emails them to FieldSummit staff, and runs the Turnstile check that helps block automated sign-ins to the app. Data: website and sign-in request details including IP address; what you type into our forms; hashed spam-protection records. Location: United States company; global network.
- Railway. Purpose: hosts the FieldSummit application and its database. Data: account details and Customer Data. Location: US East (Virginia, United States).
- Google Workspace (Google LLC). Purpose: hosts our company mailbox, which receives demo request and contact form submissions and email sent to our support address. Data: the contents of those submissions and messages. Location: United States company; global network.
- Resend. Purpose: sends account emails from the FieldSummit app, such as sign-in and account messages. Data: recipient email address and the message. Location: United States.
- OpenAI. Purpose: powers optional AI features (technician assistant, photo analysis and voice transcription), only on plans that include AI and only when a user uses an AI feature. Data: the job details, photos or audio sent for the feature being used. Location: United States.
- Stripe, Inc. Purpose: will process FieldSummit subscription payments on Stripe-hosted pages when subscriptions open. Not in use yet. Data: billing contact, payment details collected directly by Stripe, and payment status. Location: United States company; global network.
Services your browser contacts directly on our website
These services are not given any data by us. Your browser contacts them when you load our website pages, so they receive a normal web request, including your IP address and browser details.
- Google Fonts (Google LLC). Purpose: delivers the fonts used on our website. Location: United States company; global network.
- jsDelivr. Purpose: delivers the 3D graphics library used on our home page. Location: global content delivery network.
Google Maps Platform
Google LLC provides maps, job-location display and route planning. Data sent to Google includes job addresses and, when used by the GPS add-on, technicians’ device locations. Google also receives technical request information, including IP addresses. Under Google Maps Platform’s standard terms, Google may retain and use this information to provide and improve Google products and services. Google acts as an independent controller for personal data covered by its controller terms, rather than solely as our sub-processor. Location: United States company; global network. See the Google Privacy Policy and Google Maps End User Additional Terms of Service.
Services you choose to connect
- Intuit QuickBooks Online. If you connect your QuickBooks Online account, FieldSummit sends the customer, invoice and payment records you choose to sync to Intuit. Intuit handles that data under your own agreement with Intuit.
Questions
Email support@fieldsummitapp.com.